This position holds the responsibility of promptly answering phones, assessing caller needs and directing them to appropriate resources, and assisting with database updates to ensure up-to-date information.

Completion of on site training.
Must be age 18 or older.
Ability to speak a language other than English fluently.
Desire to make a difference in the community.
Interest in social services.
Proper telephone etiquette, calm demeanor, active listening and assessment skills.
Basic computer skills, copying, faxes, filing, etc.
Follow agency protocol for tracking calls and hours of volunteer service.

This opportunity is sponsored by: 2-1-1 Orange County

Volunteers will work with the following groups

Youth/Teens (13-17) Law Offenders Abused / Battered Low-income / Poverty Adults (26-54) Men Children (5-12) Military Disabled / Ill Minorities Disaster Victims Older Adults (55+) Families / Parents Religious Groups Govt Aid Recipients Students Homeless Women Infants / Preschoolers (0-4) Young Adults (18-25)

We need volunteers who are free at these times

Occasional Weekdays

This volunteer opportunity is available to the following types of volunteers

Adults (26-54) Unpaid Interns Individual Young Adults (18-25) Small Group (2-10)

This volunteer opportunity addresses the following social interests

Advocacy & Human Rights Housing Animals & Environment Human Services Arts & Culture Hunger / Food Business Immigration Children & Youth Labor Civic & Community Legal Community Development Literacy Consumer Men's Crime Mental Health Cultural Mentoring Services Death and Dying Nonprofit Organization Disabilities Political Domestic Violence Poverty Drug Abuse Public Assistance Education & Technology Reproductive Elder Abuse Rural Emergency Services Seniors Employment Sexual Assault Environmental Substance Abuse Family Planning Technology Family Violence Teen Pregnancy Foster Care Transportation Gay / Lesbian / Bi / Trans Urban Health Women's Homelessness

We are looking for volunteers with the following skills

Advocacy Program Management Child Care Public Relations / Outreach Counseling / Information Support Research / Evaluation General Office / Admin Safety / Fire Health Care

Contact Person:
Jeremy Scharrer, Volunteer Coordinator, (email)

View all agency contacts

Address:

P.O. Box 10425 Costa Mesa, CA 92627

Directions:

Physical address confidential. Please inquire for directions.

Web Site: http://www.211oc.org

Miscellaneous Information

age specific
	No